Sustainability is at the core of everything we do. It’s more than just a goal – it’s how we do business.

We’re dedicated to creating a positive impact that extends beyond our physical footprint. While we don’t have all the answers, we’re committed to exploring and discovering solutions collaboratively with our people, customers, and the communities in which we live and work.

What we’re doing in our business

Measuring and reporting our emissions

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We track our operational emissions using our Toitū-approved Carbon iQ tool, specifically designed for electricity emissions, and report our overall carbon footprint through Contact’s integrated GRI-based reporting.

Committing to responsible waste management

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We actively monitor and manage our waste, participating in initiatives that minimise our environmental footprint. This includes recycling both standard and non-standard plastics, organics, electronics and foil for blankets.

Creating energy-efficient and healthy workspaces

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Our Auckland and Wellington offices operate below national energy efficiency benchmarks, largely due to initiatives such as installing LED lighting and smart controls on our heating, cooling, and plug load.

Driving sustainability with our electric vehicle fleet

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Since transitioning to a fully electric fleet in 2022, we’ve reduced our annual CO2e emissions by 17 tonnes since FY24.

Operating with zero on-site emissions

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As our offices and vehicles are 100% electric, we have no direct fossil fuel use, and therefore, no Scope 1 emissions.

Supporting reforestation

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We’ve funded the planting of 1,000 trees through the My Native Forest initiative, sequestering 51 tonnes of CO₂ over 50 years.

How we’re empowering our people

Our team is the heartbeat of our organisation, driving innovation and sustainability with passion and purpose. We encourage everyone to think outside the box and find ways to use less energy and create less waste at work and at home. We’re proud of how our people actively engage in local initiatives, volunteering their time and skills to create positive change.

Over the past two years we’ve supported:

How we’re supporting our customers

We’re committed to helping our commercial and industrial customers decarbonise through innovative electricity supply arrangements, advisory services and practical solutions. 

Learn more about how we’re supporting our customers to decarbonise: