Your local electricity network may offer demand response programmes that enable you to lower your network charges and carbon emissions by shifting load away from peak periods.

Demand response programmes are typically designed to support longer-duration grid capacity and generation constraints, such as during winter morning and evening peaks, when electricity demand and the carbon intensity of the grid are usually high.

How to participate

If you’d like to participate, we’ll help you assess the potential value of your flexibility.

How you benefit

Participating in demand response programmes can help you to lower your network charges and reduce emissions by shifting load away from peak periods.  

Getting set up

We’ll help you select suitable electrical equipment, identify metering and assess the potential savings you can expect from participating. Once we’ve agreed on the terms of your participation and installed our Simply Flex Hub to signal when to ramp down, you’ll be set up to respond to demand response events. We generally cover all the upfront costs, including equipment and installation.

Want to know about participating in demand response programmes?

Leave us your details and we’ll be in touch.

FAQs

In essence, demand flexibility is the ability to adjust your electricity use. It involves activities such as shifting energy use to lower cost periods, reducing non-critical loads during peak periods, and utilising stored energy, such as batteries, to support the grid by injecting electricity into the network. This approach helps optimise existing infrastructure, minimise costs, and enhance grid stability.

Demand flexibility benefits both business and the electricity system by supporting resilience, affordability, and sustainability. As demand grows and more intermittent renewables, such as wind and solar come online, your flexibility can help balance fluctuations in supply, lower emissions, reduce infrastructure needs, and lower electricity prices.

Many industries, such as cold storage, food processing, manufacturing, data centres, pools, and water treatment facilities, can support demand flexibility.

Suitable equipment includes:

If you have an asset that stores energy or can adjust its operation without disrupting operations, you may be able to use it to help you save costs and stabilise the grid.

Your equipment doesn’t need to run constantly, but the total average consumption of flexible equipment across the site should be at least 200 kW.

Your ability to participate depends on whether your network offers a demand flexibility incentive programme. Get in touch to find out whether there is a current incentive programme in your region.

No, you can participate in Demand Response regardless of who supplies your electricity.